![]() Hi everyone, I bought a new phone off e_bay (LG voyager vx10000) to replace my current phone. I realize I can switch and activate the new phone from. Haha, I spent 45 minutes arguing with a tech support sup who kept insisting that the issues that a customer was having was because she had a vzw curve on an alltel smartchoice plan. I finally stopped and said 'ok, so, what should I expect to have happen if it's an alltel plan with vzw equipment?' He read off a list of symptoms, and I checklisted every single one of them as happening constantly on my storm on vzw plan but not on the vzcurve with alltel plan.when I pointed it out, he backpedaled pretty quick and started trying to troubleshoot. The generic 'oh it's because of this' is the most annoying thing I've ever gotten from techs.and thankfully not too many of em do it. ![]() Alltel phones are the same technology as VZW phones & were often the same devices separated in identification only by an ESN/MEID series. There is zero reason an Alltel phone can't be put on a VZW line, except that VZW wants to be difficult & controlling. I can see getting rid of Alltel plans - they would cause market confusion & customer divisions. But different plans represent different billing codes, not different network provisioning. Making provisioning dependent on billing is not good for customer service. There are rumors that VZW may be taking a bit hit on customer satisfaction & churn numbers for the last half of this year. Alltel customers in larger areas aren't as affected, because the coverage area overlap is already good. But those areas where one was roaming on the other - in some cases it seems the roaming agreements were canceled, the service is so bad. VZW has complete complicity in thie - they did it & they could fix it - the reps & the techs can't - it would take a policy change. But to blame it on an Alltel phone or an Alltel plan is really stupid. It is all VZW. Posted from my CrackBerry at wapforums.crackberry.com. Alltel customers in larger areas aren't as affected, because the coverage area overlap is already good. But those areas where one was roaming on the other - in some cases it seems the roaming agreements were canceled, the service is so bad.agreed, the roaming agreements that were dropped do make it tougher.we've got people on old alltel plans that're getting roaming charges because their PRL on the phone says they can roam on sprint but VZW's billing system sees sprint as roaming, nightmare bills and fighting to get it taken care of is going to be not much fun at all. From the phone dial *22801 see if you get vzw or alltel programing *22802 see if you get vzw or alltel programing *22803 see if you get vzw or alltel programing *22804 see if you get vzw or alltel programing I am sure you get the point go all the way through to *22810 and *22800. I think it was either *22808 or 09 that got it for me.Not sure if I really understand your post.is this to somehow activate the device on Verizon's network?
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March 2018
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