How can the answer be improved? Activate call forwarding. Perform the Off-Hook action with your Home Phone connected to the Wireless Home Phone. Dial *21* + + #. Enclosed are directions for making your services work. Many of these features may be purchased alone or as part of a Windstream package. Some features and services vary by market, so contact a Windstream representative for the features available in your area. Helpful Hints • Windstream services are activated on calls placed between specially-equipped telephone offices. While the number of these facilities is growing rapidly, some calls you place using a Windstream service may not activate the feature. A recorded announcement will inform you when this situation has occurred. • Due to the various options available among the states to block the delivery of Calling Name and/or Number (as provided with Caller ID service), your Windstream services may indicate with a recorded announcement or on a display device that a number is 'PRIVATE' or 'BLOCKED.' Depending on the service, a 'PRIVATE' number may or may not activate the feature; however, the actual number will never be revealed; rather, it will remain listed as 'PRIVATE' or 'BLOCKED.' • The instructions for some Windstream services help you establish a list of telephone numbers to use with that feature. The instructions will explain how to create a list, save it to use again and change the entries whenever you want. A unique list is created for each service. • Toll charges will be incurred for long-distance calls made using Windstream services. • Touch-tone telephone service is recommended for use with Windstream services. Instructions for rotary telephone service are included with some services. Other services cannot be activated with rotary dial service. • All features included in this guide may not be available in all areas. Please call the Windstream Customer Service Center for more information. Anonymous Call Rejection This feature lets you refuse calls from callers who have 'blocked' their numbers. Your telephone will not ring if the number calling you is blocked by per-call or per-line blocking. Note: Anonymous Call Rejection is automatically included on your line. To cancel, press *87. When someone calls: Callers who have blocked the display of their number will hear an announcement that you do not accept anonymous calls and that they should remove 'blocking' and call again. • All other calls will ring through as usual. To cancel: • Press *87. • Listen for the confirmation tone and hang up. To reactivate: • Press *77. • Listen for the confirmation tone and hang up. Call Forwarding Call Forwarding allows you to forward your incoming calls to any phone number you choose. To use: • Pick up the handset and listen for dial tone. • Dial the phone number to which you want your calls forwarded. If the call is answered, Call Forwarding is in effect. If the call is not answered, repeat steps one and two. To cancel: • Listen for dial tone. You will hear two short tones, followed by dial tone. Notes: • Remote access to Call Forwarding will not work with Preferred Call Forwarding. • Activation codes vary by market. Some areas may require the use of #72 and #73 as opposed to 72# and 73# for Call Forwarding. Call Return Call Return lets you automatically call back your last incoming call-whether or not it was answered. To use: • Pick up the handset and listen for dial tone. • Press *69 or dial 1169 on a rotary dial phone. (When you hear an announcement giving you the last number that called, you may hear a recording giving you the option to press 1 to return the call.) If the line is Not Busy: • Listen for normal ringing. If the line is Busy: • Listen for announcement. • Hang up and you will hear a special ring when the line is free. To cancel Call Return: • Listen for dial tone. • Press *89 or dial 1189 on a rotary dial phone. • Listen for confirmation announcement or tone and hang up. Note: • If you subscribe to Call Waiting service and choose not to answer a waiting call, you can activate Call Return to call back the unanswered call.
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